- Who is your designated controller of information collection/data privacy protection?
A-2051 Zellerndorf, Austria
- What is the legal basis for your collecting my information?
It is your consent.
- What information do you collect from me and for what purpose?
We will capture and store only minimal information required for providing you with the service you request.
On our website we offer you the opportunity to contact us, either by email and/or by using a contact form, in which you will tell us your true Name and provide a valid e-mail address. In such event, information voluntarily and knowingly provided by you is stored for the purpose of facilitating communications with you. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Our website offers you the opportunity to subscribe to our newsletter. To receive our newsletter, we require a valid email address. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of receiving our newsletter. No data is transferred to third parties. Nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. In that case your information will be deleted.
For sending newsletters we use the program MailChimp (The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA). We have an agreement for data processing with that company. In case of any questions concerning the sending of the newsletter please contact our data controller.
Comments on Case Studies
If you would like to leave a comment about a Case Study published on our website, you’ll be required to create a user account supplying your true Name, First Name, and a valid e-mail address.
We are using SSL certificates to allow secure connections between browser and webserver to protect your personal data. Nevertheless, please notice that it is not secure to send personal data via e-mail. If you send an e-mail to our company we cannot guarantee a secure connection and the protection of your data.
- What should I know about cookies?
Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called “session cookies” that are deleted once you leave our website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Find out more about cookies here: allaboutcookies.org.
- How do you use server data?
For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected:
- type and version of the browser you use;
- operating system;
- websites that linked you to our site (referrer URL);
- websites that you visit;
- date and time of your visit;
- your Internet Protocol (IP) address.
This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.
- How do you use Google services?
Use of Google Analytics with anonymization
Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Google Analytics employs so-called “cookies“, text files that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.
Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en
Use of Google-Adwords
Use of Google+ recommendation components
Our website employs the “+1“ button from Google+ belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Each time our website receives an access request equipped with a “+1“ component, the component prompts your browser to download an image of this component from Google. Through this process, Google is informed precisely which page of our website is being visited. As specified by Google, your visit undergoes additional analysis in the event you are not logged into your Google account. If you access our site while logged into Google and press the “+1″ button, Google can collect information about your Google account, websites you recommend as well as your IP address, along with other browser-related information. This allows your “+1“ recommendation to be stored and publicized. Your Google “+1“ recommendation can then appear as a reference in other Google services, such as search results, your Google account or other places, such as on websites and ads in the internet, together with your account name and, if applicable, a picture you provided to Google. Furthermore, Google can link your visit to our site with data stored by Google. Google also records this information for the purpose of further improving Google services. If you wish to minimize the collection of information by Google as previously described, you must log out of your Google account before visiting our website. You can access Google‘s data protection policies relating to the “+1“ button together with all relevant information on the collection, transfer and use of data by Google, your rights in this regard as well as your profile settings options at the following link: https://developers.google.com/+/web/buttons-policy
- How do you use social networks components?
Use of Facebook components
Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited. When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like“ button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.
If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://de-de.facebook.com/about/privacy/. You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/
Use of Twitter recommendation components
You may change your data privacy settings in your account settings, at http://twitter.com/account/settings.
Use of LinkedIn recommendation components
Our website employs components provided by the network LinkedIn. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time our website receives an access request equipped with a LinkedIn component, the component prompts your browser to download an image of this component from LinkedIn. Through this process, LinkedIn is informed exactly which page of our website is being accessed. By clicking the LinkedIn “recommend button“ while logged into your LinkedIn account, you can link content from our website to your LinkedIn profile. This allows LinkedIn to associate your visit to our site with your LinkedIn account.
- Who might you share my information with?
We will not share your personal information with anybody except if required to do so by law.
- How long do you keep hold of my information?
We will hold information you have provided to subscribe to our newsletter until you choose to unsubscribe from it. You can delete the user account you have created in order to be able to publish comments about our case studies at any time. Information that you have provided when filling out the Contact Form or when contacting us by e-mail will be weeded out for open/closed enquiries and deleted accordingly.
- How can I access the information you hold about me?
You can ask the Controller designated above to provide you with details of your information that we hold by writing to firstname.lastname@example.org. You can also view and update information you have provided to us by accessing the user account you have created.
- What are my rights related to data privacy protection?
At any time, you have the right of access, the right to rectification, right of deletion or the right to restriction of processing regarding your stored data, the right to object to the processing of your data and the right to data portability as set forth in the provisions of the General Data Protection Regulation.
In practical terms it means that you may:
- ask us to tell you what information about you we are holding;
- ask us to correct, complete or delete information you think is inaccurate;
- delete your user account at any time;
- stop subscription to our newsletter at any time and ask us to delete your information that was used to subscribe to it;
- impose limitations on how we process your information;
For the above mentioned requests, please contact our Controller by writing to email@example.com.
- What procedure do you follow in case of data breach?
We take all reasonable measures to safeguard the security of your information. Our website is SSL-secured. In case a data breach occurs despite our best efforts to prevent it (e.g. through hacker attack, data theft or other criminal act) we will:
- inform the national oversight body (see bottom of this information sheet) within 72 hours in case there is a risk to rights and freedoms of natural persons;
- inform affected natural persons in case there is a high risk to their rights and freedoms.
- Where can I complain?
Please direct your complaints to our Controller designated above or to Data Protection Authority of the Republic of Austria by writing to: Datenschutzbehörde der Republik Österreich, Wickenburggasse 8
A-1080 Vienna, Austria; or by e-mail to: firstname.lastname@example.org